TERMS & CONDITIONS

CUSTOMER CARE

At Ballervault, we're committed to providing the best experience possible. If you have any questions, concerns, or need assistance with your order, our customer care team is here to help. Whether it’s about shipping, returns, sizing, or product details, feel free to reach out to us through our contact page or email. We aim to respond within 24–48 business hours and ensure you get the support you need. Your satisfaction is our priority.

PRIVACY & SAFETY

At Ballervault, your privacy and safety are extremely important to us. We are committed to protecting your personal information and ensuring a secure shopping experience. All customer data is handled in compliance with privacy laws and is never shared, sold, or disclosed to third parties without your consent. Our website uses secure encryption technology to safeguard your information during transactions. Shop with confidence knowing that your privacy and security are our top priorities.

WHOLESALE INQUIRIES

Interested in carrying Ballervault products in your store or placing a bulk order? We’d love to work with you. For all wholesale inquiries, please contact us directly via email with your business details, including your store name, location, and the products you're interested in. Our team will get back to you within 2–3 business days with pricing, minimum order quantities, and partnership details. Let’s build something great together!

Payment Methods

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